St Paul’s Eye Clinic
Royal Liverpool University Hospital
Fairfield Independent
Hospital
Private Patients
0151 271 6575
NHS Secretary
0151 706 3969
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Patients Information

At Muntasser Eye Clinic, we cater to both private and NHS patients. Whether you have a referral or are a private patient, we provide comprehensive eye care tailored to your needs.

I am Referring Myself

It is possible for you to self-refer to our clinic if you are suffering eye difficulties and would want to seek the direct attention of a professional. Self-referral is a basic process that enables you to take charge of your eye health without the requirement for a reference from another healthcare practitioner in advance.

Simply get in touch with our clinic to set up an appointment, and an experienced member of our staff will walk you through the steps that are required to start your treatment.

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I have a Referral

Patients who have been referred to us by other medical experts, such as general practitioners, optometrists, or other specialists, are also accommodated by our practice. If someone has suggested that you come to us:

  • Please make sure that you bring any documents or letters of recommendation that were supplied by the doctor who referred you. With the use of this information, our professionals are better able to comprehend your medical history as well as the particular reasons for your referral.
  • The administrative staff at our clinic will collaborate with you to organise your appointment as quickly as possible, giving priority to your treatment depending on the level of urgency that was indicated in your referral.
  • We work closely with the healthcare professional who referred you to us in order to guarantee continuity of care and to keep them updated on your diagnosis and the progress of your treatment.

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I am Insured

In the case of patients who have insurance coverage, we make every effort to ensure that the procedure is as smooth as possible:

  • When you call us to make your appointment, we ask that you kindly communicate the specifics of your insurance coverage. Verifying your coverage and discussing any pre-authorization needs that may be required with your insurance provider is something that our staff will do.
  • We will provide an explanation of the services that are covered by your insurance plan, as well as any possible out-of-pocket fees that you could be responsible for paying. With a better understanding of your advantages, you will be able to make more educated choices about your treatment.
  • We provide direct billing to your insurance carrier whenever it is feasible to do so, which reduces the amount of paperwork and financial load that you have to deal with. You will be advised of any deductibles or co-payments that may be applicable to your situation.
  • If there are services that are not covered by your insurance or if you have worries about payment, our team of financial services representatives is ready to discuss payment plans and other help alternatives with you in order to guarantee that you get the essential treatment.

 

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Our dedication to providing you with the greatest quality eye care remains the same regardless of how you come to our clinic, whether it be by self-referral, another healthcare practitioner, or insurance coverage. We ensure that your vision and eye health are our top concerns by ensuring that our skilled team of ophthalmologists, optometrists, and support personnel work together to diagnose and treat various eye issues.

To get further information or make an appointment, please contact our clinic as soon as possible. We look forward to assisting you in achieving the highest possible level of eye health.

 

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